Frequently asked questions
Everything you might want to know about working with Freedom Oaks Digital.
No. Freedom Oaks Digital operates on a cancel-anytime model.
Yes. We support businesses throughout the Southeast and other U.S. markets.
To get started with FO Reputation, we send a short 4-question onboarding link that collects everything we need: your Google review link, a real team, vehicle, or logo photo, and your approved customer names and phone numbers. After each completed job, customers receive a personalized text with your business image and direct Google review link, along with a request for honest feedback. You can start with a 14-day free trial or book a free Growth Review to discuss the best tier for your business.
FO Discover includes a one-time deep optimization of your Google Business Profile, ongoing optimization, weekly social posts created and published, weekly business photos updated on Google, weekly YouTube videos created and published, negative review reporting, weekly reporting, and a monthly in-depth overview of your progress. If you cancel, the improvements we’ve made to your GBP and ranking stay in place.
Yes. All subscription plans are month-to-month, so you can cancel at any time without a long-term contract. This applies to FO Reputation, FO Discover, and FO Complete Growth. FO Reputation also includes a 14-day free trial, and FO Sites includes a 30-day money-back guarantee. Cancellation of FO Discover does not remove any improvements we’ve made to your Google Business Profile or ranking.
You can provide your business information, service details, branding, photos, and website or domain access through the project intake form or by sending them directly after your project is approved. Helpful items include your logo, contact details, service areas, business hours, team photos, project images, and any current website content. FO Sites includes unlimited revisions within reason, so you can request changes before and after launch.
After your website launches, you can request changes by contacting the support team through the website or your project’s communication channel. FO Sites includes unlimited revisions within reason, such as changing business hours, phone numbers, images, or existing text. New pages, redesigns, and larger features may require a separate quote.
Yes. SEO can improve your website’s structure, local relevance, Google Business Profile, content, and visibility over time, but no one can honestly guarantee a specific Google ranking. Search results depend on competition, location, search intent, and ongoing changes to Google’s systems. The goal is to build a stronger online presence and improve your chances of being found by local customers without promising a fixed position.
Most website design projects typically launch within a few weeks, depending on the number of pages, content, and how quickly the needed information is provided. A standard website includes mobile-friendly design, basic SEO, and testing for forms, links, and usability before launch. Larger projects or custom features may take longer and will be given a clear timeline before work begins.
Yes. Both FO Reputation and FO Discover include personalized dashboard access. FO Reputation gives you a dashboard to track review metrics, request volumes, and overall review growth. FO Discover gives you a personalized dashboard to see all SEO improvements, profile activity, and ranking progress. FO Sites also includes CRM integration and lead-form notifications sent directly to your phone so you never miss an inquiry.
We set up automated, personalized review request flows sent directly after completed jobs, making it simple for happy customers to leave 5-star reviews on your Google Business Profile.
Yes. Full-service management is available.
Still have a question?
We’re happy to talk through your specific situation.
Ready to grow without adding more to your plate?
Modern websites, Google reviews and ongoing local SEO and Google Business Profile optimization, managed under one partnership.
- Free Growth Review
- Personalized results for your business
- Local Tennessee-based support